Detours & Service Alerts 4

Holiday Service Changes

Christmas: Christmas Eve, Sunday, December 24th  – REGULAR Sunday Service Christmas Day, Monday, December 25th – NO Service.  Offices Closed Tuesday, December 26th – Regular Service New Year’s New Year’s Eve, Sunday, December 31st –…

Read More

3rd Round of TDP Public Meetings

SCTA will be holding a third round of public outreach events to present the final draft recommendations of potential service improvements for RRTA.  The draft recommendations are based on a comprehensive analysis of existing services and…

Read More

Clipper Stadium Event Bus Stop Change

October 30, 2023 Attention Park ‘N Ride customers! The “Christmas at the Clipper” light show event will prevent the Route 6 – Downtown Loop from entering the Park ‘n Ride lot in the back of…

Read More
See All Alerts
Menu

RRTA Go Mobile

What is RRTA GO MOBILE?

RRTA GO MOBILE is a simple new option to pay for RRTA bus fares and validate once you’re onboard a bus. There are three ways you can buy and validate fares and passes: using your smartphone and the RRTA app, using a smart card, or using traditional paper tickets. You can choose the most convenient for you, or mix & match according to your preferences.

The RRTA mobile app can help you navigate Lancaster’s public transit system, saving you time and money by offering flexible fare options to suit your lifestyle. An integrated solution that will fit your schedule and budget with ease!

Decorative image advertising the use of Red Rose Transit's mobile app

Download the RRTA mobile app here:

Download on the Apple App StoreGet it on Google Play

How to use RRTA GO MOBILE?

The 3 Different Ways to Use RRTA GO Mobile

1. The RRTA Mobile Application

The RRTA mobile application is a simple yet innovative way to buy fares and/or passes, and validate them once onboard the bus. The mobile app also gives you the option to explore routes, plan your trip, and save your favorite addresses for future use.

How to buy a fare/pass from the mobile app:

  1. Download the app from the App Store or Google Play Store
  2. Open the app and tap on the Fares tab.
  3. Choose the desired fare or pass and follow the instructions to complete the purchase.

How to use the mobile app to validate your fare or pass:

Open the mobile app, navigate to the Fares tab and select a fare or pass. Point its QR code at the camera located at the bottom of the validator onboard the bus.

Infographic showing the process of paying for fares on mobile devices

2. Reusable Smart Card

The reusable smart card is an easy way to store fares and passes, and validate them once onboard the bus.

How to buy a smart card:

You can buy a reusable smart card at Queen Street Station, and reload it according to your needs.

How to use your smart card:

Scan the card with the reader located at the top of the validator onboard the bus.

How to reload your smart card:

At Queen Street Station:
Ask the employee to reload your account.

Infographic showing the process to buy a smart card and refill the balance.

 

Via the RRTA mobile app:
Download the mobile app and connect your RRTA GO MOBILE account with the app using the email you specified when buying the smart card. To reload your smart card via the app, choose the desired fares or passes and follow the instructions to complete the purchase. Fares and passes are then available to be used both via the mobile app and the smart card.

Via RRTA GO MOBILE Website
You can access your RRTA GO MOBILE account online after you log in. To reload the smart card online, choose the desired fares or passes and follow the instructions to complete the purchase. Fares and passes are then available to be used via your smart card and via the mobile app (if it has been connected to your account).

Reload Account

Please note that if you intend to use and connect a smart card, the mobile app and/or online reload you need to use the same email address across the system. If using social login, make sure your social profile is linked to the same email address.

3. Paper ticket

If you prefer, you can buy a single-ride paper ticket from the RRTA Sales Window (Queen Street Station). Each paper ticket is in the form of a paper slip with a QR code printed on its front.

How to buy a paper ticket:

You can buy a paper ticket at Queen Street Station.

How to use your paper ticket:

Point the QR code on the paper slip at the camera located at the bottom of the validator onboard the bus.

Infographic showing the process to scan your paper ticket at the validator

Your RRTA GO MOBILE Account

It’s an account in the RRTA GO MOBILE system where all the fares, passes, and smart cards you’ve purchased can be stored in digital format.

You can reload your account with new fares and passes at any time, and via any method you prefer: the RRTA mobile app, the RRTA GO MOBILE web portal, or at the RRTA’s Queen Street Station.

Your account is accessible via email or social login and doesn’t require the use of a password.

Please note that if you intend to use and connect a smart card, the mobile app and/or online reload you need to use the same email address across the system. If using social login, make sure your social profile is linked to the same email address.

How to use it?

You can use your account to:

Reload Account