Scheduling a Reservation

Make your reservation

Call Red Rose Access at 717-291-1243

Monday through Friday, 7:30 a.m. – 5:30 p.m.
Saturday and Sunday 8:00 a.m. and 4:30 p.m.

For individuals who are hearing impaired, RRTA encourages customers to use the PA Relay Service.  The service can be accessed by calling 711, free of charge.

Trips must be scheduled at least one day in advance. Customers can call up to two weeks before their appointment to reserve a ride.  Transportation is generally available Monday through Friday, the earliest is 4:50 a.m. to the latest 11:10 p.m.  Saturday the earliest is 5:40 a.m. to 11:10 p.m.  Sunday the earliest is 7:15 a.m. to the latest 7:15 p.m. for trips where the pick-up address and destination are located within 3/4 miles of the fixed-route bus service.  Also, Monday through Friday transportation is available to travel 10 miles outside the county borders of Lancaster and Berks.  Please check with the office for the availability of days and times based on where you would like to travel.  All “Out of County” trips must be scheduled by 5:30 pm a minimum of two days prior to the appointment, not including Saturdays and Sundays.

Trips may be scheduled up to 14 days in advance. Recurring trips may also be scheduled on a “standing order” basis. A “standing order” would allow your trip to be automatically scheduled each week without further notice to RRTA.

We ask that you be ready early and wait at the exact address used when scheduling your trip. The driver may only wait 5 minutes for you. Your promptness and consideration for other customers is greatly appreciated.