If you are a Senior Citizen, age 65 or older you are eligible for Red Rose Access. There are no restrictions on the purpose of the trip so seniors can travel for any kind of trip; medical appointments, shopping, recreation, senior centers, and more. There is a co-pay each time a senior ride that averages about 15% of the total cost of the trip.
Applying for the Senior Shared Ride Program
An application must be completed to be approved for the Senior Shared Ride Program. Applications can now be completed online through Find My Ride Apply.
Or to receive an application please call 717-291-1243 and one will be mailed to you. Or print out a copy from the link below.
Senior Shared Ride Application
Proof of Age is required for the approval of the program. A copy of the proof of age must be attached to the senior application. The following are the acceptable proof of age documents:
A valid driver’s license
A PA State Photo ID
A birth or baptismal certificate
Armed Forces discharge or separation papers
A passport
Naturalization papers
PACE Card
Statement of age verification from the Social Security Administration
Scheduling Your Trip
Call 717-291-1243 or Toll-Free 1-800-892-1122
For individuals who are hearing impaired, RRTA encourages customers to use the PA Relay Service. The service can be accessed by calling 711, free of charge.
Monday through Friday, 7:30 a.m. to 5:30 p.m.
When calling to schedule a trip, please have the following information ready:
- Name
- Pick-up Time and Date of Travel
- Pick-up Address
- Destination Address
- Return Trip Time (if needed)
- Telephone Number
- Any special assistance requirements
Trips must be scheduled at least one day in advance. Customers can call up to two weeks before their appointment to reserve a ride. Transportation is generally available Monday through Friday, the earliest is 4:50 a.m. to the latest 11:10 p.m. Saturday the earliest is 5:40 a.m. to 11:10 p.m. Sunday the earliest is 7:15 a.m. to the latest 7:15 p.m. for trips where the pick-up address and destination are located within 3/4 miles of the fixed-route bus service. Also, Monday through Friday transportation is available to travel 10 miles outside the county borders of Lancaster and Berks. Please check with the office for the availability of days and times based on where you would like to travel. All “Out of County” trips must be scheduled by 5:30 pm a minimum of two days prior to the appointment, not including Saturdays and Sundays.
Trips may be scheduled up to 14 days in advance. Recurring trips may also be scheduled on a “standing order” basis. A “standing order” would allow your trip to be automatically scheduled each week without further notice to RRTA.
General Policies
Personal Care Attendant
You may require the assistance of a personal care attendant to meet your mobility needs. Your attendant will ride for free of charge only if you are certified in advance to travel with an attendant. A companion may travel with you and will pay the full fare. Companions will be allowed to ride if space is available.
Cancellations and No Shows
We understand that sometimes circumstances occur which prevent you from using your trip. Please call and cancel your trip at least one hour before your scheduled pickup. If you fail to call and cancel your trip and do not take your trip as scheduled, it may be necessary for RRTA to charge you a no-show.
Service Animals
Service animals are welcome on our vehicles. For the comfort of other passengers and for health reasons, we cannot allow pets in vehicles.
