Detours & Service Alerts 2

RRTA Go Mobile App for Androids Now Fixed

The RRTA Go Mobile app is now available and functioning again for Android users..  Customers can run the update from the Google Play Store We apologize for the inconvenience and thank you for your patience!…

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Lititz Street Work Detour – Monday, April 8, 2024

Street work will close part of Main Street in Lititz on Monday, April 8, 2024.  Main Street will be CLOSED from Water Street to Locust Street. The following detour will occur: Outbound: Regular route to…

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Office Hours

Attention Customers – Effective Saturday, January 6, 2024

Starting Saturday, January 6, 2024, RRTA will no longer be taking calls for Red Rose Access services on Saturdays and Sundays.  Office hours will continue to be 7:30 a.m. until 5:30 p.m., Monday through Friday.  Please call our office during the weekdays to schedule reservations.  If a customer needs to cancel a trip or check a ride on Saturdays or Sundays or during non-business hours, please call Easton Coach at 717-396-1001, Option #2 for Dispatch.

ADA Trips
On Saturdays, Sundays or Holidays, if a customer requires an ADA trip for the next business day (pick-up & drop-off addresses must be within 3/4 miles of the regular RRTA Bus Routes) they can call and leave a message from 8:00 a.m. to 4:30 p.m. at 717-291-1243 to schedule an ADA trip.  Any messages left prior to 8 a.m. or after 4:30 p.m. will not be scheduled.  Messages will be checked Saturdays, Sundays and Holidays at 4:35 p.m.

Customers are required to leave the following information:

If all the required information is not left in the message, the trip will not be booked for Monday.

Red Rose Access Customer Service

Monday – Friday 7:30 a.m. to 5:30 p.m.
Saturday 8 a.m. to 4:30 p.m.  EFFECTIVE SATURDAY, JANUARY 6, 2024 No Red Rose Access Customer Service phone hours on Saturdays.
Toll Free 1-800-892-1122

For individuals who are hearing impaired, RRTA encourages customers to use the PA Relay Service.
This service can be accessed by calling 711. The translation and interpretation services are free.

RRTA Operations Center

45 Erick Road
Lancaster, PA 17601
Fax: 717-397-4761
Monday – Friday, 8:00 a.m. to 5:30 p.m.

RRTA Information Center at Queen Street Station

225 North Queen Street
Lancaster, PA 17603
Monday – Friday, 8 am to 5:30 pm
Saturday – 8 am to 4:30 pm  – EFFECTIVE SATURDAY, JANUARY 6, 2024 the Information Center will be CLOSED on Saturdays and Sundays.
Closed Sundays

Red Rose Transit Bus Information

Monday – Friday 5 a.m. to 11:30 p.m.
Saturday 6 a.m. to 11 p.m.
Sunday 8 a.m. to 7 p.m.