Detours & Service Alerts 3

RRTA’s Bike to Work Week Promotion

RRTA is offering a FREE ride for any customer who chooses to bring their bike on the bus for any part of their trip during National Bike to Work Week, Monday, May 13 through Friday,…

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RIDER APPRECIATION FREE RIDE DAY! – Wed. May 8, 2024

On Wednesday, May 8, 2024 RRTA will offer FREE RIDES ALL DAY for Rider Appreciation Day! RRTA wants to thank our customers for riding and let them know we appreciate them! 31 Day Pass Customers…

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Lititz Street Work Detour – Monday, April 8, 2024

Street work will close part of Main Street in Lititz on Monday, April 8, 2024.  Main Street will be CLOSED from Water Street to Locust Street. The following detour will occur: Outbound: Regular route to…

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RRTA Unveils BE NICE Customer Service Program

RRTA has unveiled our new BE NICE Customer Service Program – Better Expectations with New Improved Customer Experience.  RRTA is implementing a new customer service program for all our employees to re-focus our efforts in making sure our customers have the best experience they possibly can when they interact with our employees and use our services.  RRTA is also reemphasizing our Customer Code of Conduct which asks our riders to Ride with Respect and treat others as they would want to be treated.

RRTA Customer Code of Conduct

RRTA Employee Code of Conduct