Detours & Service Alerts 4

4th of July Holiday – NO RRTA Service (Friday, July 4, 2025)

NO RRTA bus service on Friday, July 4, 2025. Queen Street Station will be CLOSED on Friday, July 4, 2025. Regular service on Saturday, July 5, 2025.

Read More

Lancaster Pride Festival Detour: Route 3/Sterling Place – Kensington Court (Saturday, June 28, 2025)

On Saturday, June 28, 2025 the first block of E. Vine St. (between Queen & Duke Sts.) will be CLOSED all day and evening for the Lancaster Pride Festival. Route 3/Sterling Place – Kensington Court…

Read More

APPROVED Route & Schedule Changes – Effective September 8, 2025

We’re Continuing to Make Improvements to Your Service! The SCTA Board approved the proposed RRTA route and schedule changes on Wednesday, June 18, 2025. The new changes will go into effect Monday, September 8, 2025….

Read More
See All Alerts
Menu
   

RRTA Unveils BE NICE Customer Service Program

RRTA has unveiled our new BE NICE Customer Service Program – Better Expectations with New Improved Customer Experience.  RRTA is implementing a new customer service program for all our employees to re-focus our efforts in making sure our customers have the best experience they possibly can when they interact with our employees and use our services.  RRTA is also reemphasizing our Customer Code of Conduct which asks our riders to Ride with Respect and treat others as they would want to be treated.

RRTA Customer Code of Conduct

RRTA Employee Code of Conduct