Detours & Service Alerts 5

Street work on Front Street in Lititz – August 4, 2025

Lititz Street work has CLOSED Front Street between Oak and Locust Streets, including the Locust & Front Street intersection, the Route 10/Lititz bus cannot travel Locust Street  to Front Street.  The following detour is in…

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Manor Street Closed – Route 3 Detour beginning Monday, August 4, 2025

Beginning Monday, August 4, 2025 Manor Street will be CLOSED between Rieker and Filbert Streets.  The Route 3/Sterling Place – Kensington Court bus route will detour inbound The bus will travel inbound via Manor Street…

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National Night Out Event Downtown Lancaster – Rt. 12 Alt. Bus Stop – 8-5-2025

On Tuesday, August 5, 2025, the National Night Out event will be held at the Lancaster Police Station on the 1st block of W. Chestnut Street.  Chestnut Street will be CLOSED between Prince and Queen…

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RRTA Unveils BE NICE Customer Service Program

RRTA has unveiled our new BE NICE Customer Service Program – Better Expectations with New Improved Customer Experience.  RRTA is implementing a new customer service program for all our employees to re-focus our efforts in making sure our customers have the best experience they possibly can when they interact with our employees and use our services.  RRTA is also reemphasizing our Customer Code of Conduct which asks our riders to Ride with Respect and treat others as they would want to be treated.

RRTA Customer Code of Conduct

RRTA Employee Code of Conduct