Detours & Service Alerts 3

Queen Street Station Exit Gate Closed Monday, February 10, 2025

Due to maintenance work on the exit gate, The Queen Street Station will be closed, Monday, February 10, 2025 starting at 7 AM.  Customers will have to use some alternate bus stops during construction. See…

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Complete the SCTA Strategic Plan Public Survey!

The South Central Transit Authority (SCTA) is interested in your input to help us continue to provide excellent transit service in your community. This input will help us identify key goals as we develop our…

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RRTA Winter Rider Alert Detour Info.

During a winter weather event, RRTA may have to change the route due to weather conditions. RRTA is aware of problem spots along some routes and has established STANDARD and ALTERNATE detours in advance. Depending…

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RRTA Unveils BE NICE Customer Service Program

RRTA has unveiled our new BE NICE Customer Service Program – Better Expectations with New Improved Customer Experience.  RRTA is implementing a new customer service program for all our employees to re-focus our efforts in making sure our customers have the best experience they possibly can when they interact with our employees and use our services.  RRTA is also reemphasizing our Customer Code of Conduct which asks our riders to Ride with Respect and treat others as they would want to be treated.

RRTA Customer Code of Conduct

RRTA Employee Code of Conduct