Detours & Service Alerts 4

Route 11/Ephrata Detour – Friday, November 25th

Friday, November 25, 2022, the Route 11/Ephrata will detour beginning at 5:20 PM trip until approximately 8:00 PM for the Christmas Tree Lighting/Santa Arrival. This event will close Main St. from State to Lincoln beginning…

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Mayor’s Tree Lighting Event Detours – Friday, November 25th

Friday, November 25, 2022, the City will close the first block of N. Queen St, S. Queen St and W. King. Detour will begin from 9AM until the remainder of the day and evening. RT…

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Route 18/E-town Detour – Tuesday, October 25, 2022 (6 weeks)

Church Street is CLOSED between Main Street in Landisville and Bowman Road for utility work.  The Route 18/Elizabethtown bus route will detour. Outbound:  Regular route to Stoney Battery Road, bus will stay straight on Stoney Battery…

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RRTA Unveils BE NICE Customer Service Program

RRTA has unveiled our new BE NICE Customer Service Program – Better Expectations with New Improved Customer Experience.  RRTA is implementing a new customer service program for all our employees to re-focus our efforts in making sure our customers have the best experience they possibly can when they interact with our employees and use our services.  RRTA is also reemphasizing our Customer Code of Conduct which asks our riders to Ride with Respect and treat others as they would want to be treated.

RRTA Customer Code of Conduct

RRTA Employee Code of Conduct