APPROVED Route & Schedule Changes – Effective September 8, 2025
Detours & Service Alerts 4

City of Lancaster Tree Lighting Detour – November 28, 2025

Due to the Lancaster Mayor’s Tree Lighting Event on Friday, November 28, the City of Lancaster will close the first block of North Queen Street beginning at 11:00 AM for the event set up. This…

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Ephrata Christmas Tree Lighting Detour – November 28, 2025

Due to the Ephrata Christmas Tree Lighting and Santa Arrival event on Friday, November 28, Main Street will be closed in Ephrata from State Street to Lincoln Avenue beginning at 5:00 PM. The Route 11…

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No Service on Thanksgiving Day – Thursday, November 27, 2025

There will be not Red Rose Transit bus service on Thanksgiving Day, Thursday, November 27, 2025.  Regular service will resume on Friday, November 28, 2025.

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RRTA Unveils BE NICE Customer Service Program

RRTA has unveiled our new BE NICE Customer Service Program – Better Expectations with New Improved Customer Experience.  RRTA is implementing a new customer service program for all our employees to re-focus our efforts in making sure our customers have the best experience they possibly can when they interact with our employees and use our services.  RRTA is also reemphasizing our Customer Code of Conduct which asks our riders to Ride with Respect and treat others as they would want to be treated.

RRTA Customer Code of Conduct

RRTA Employee Code of Conduct

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717-397-4246

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