Detours & Service Alerts 3

Taste of Mount Joy Detour – Saturday, July 27, 2024

Taste of Mount Joy Crusin Cuisine Car Show Event This Saturday, July 27, 2024 East Main Street in Mount Joy will be CLOSED from Barbara Street to Manheim Street from approximately 8:00 AM to 3:00…

Read More

Approved Route & Schedule Changes for November 2024

The SCTA Board has approved RRTA Route and Schedule changes at the July Board meeting that was held Wednesday, July 17, 2024.  The approved changes took into consideration the overwhelming amount of comments that were…

Read More

NEW E-Bike Policy

NEW E-Bike Policy: Electric bicycles that securely fit the bike rack will be transported. Electric bicycles with tires that do not completely fit inside the bike rack tire sleeves cannot be safely transported. Electric bicycles…

Read More
Menu

RRTA Unveils BE NICE Customer Service Program

RRTA has unveiled our new BE NICE Customer Service Program – Better Expectations with New Improved Customer Experience.  RRTA is implementing a new customer service program for all our employees to re-focus our efforts in making sure our customers have the best experience they possibly can when they interact with our employees and use our services.  RRTA is also reemphasizing our Customer Code of Conduct which asks our riders to Ride with Respect and treat others as they would want to be treated.

RRTA Customer Code of Conduct

RRTA Employee Code of Conduct