Detours & Service Alerts 7

Manheim Farm Show Parade Detour: Route 19 / Manheim (Wednesday, October 9, 2024)

The Manheim Farm Show Parade will start at 7:00 PM on Wednesday, October 9, 2024. Main Street and Hazel Street will be CLOSED at approx. 5:45 PM for the event. 5:20 & 5:50 PM Route…

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Lancaster Hispanic Heritage Festival Detours (Saturday, October 5, 2024)

Saturday, October 5, 2024, North Queen Street will be CLOSED between Orange Street and Chestnut Street from approximately 8:00 AM to 7:00 PM for this event. Please click here for all detour details. El sábado…

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Detour Notice: Routes 5, 16, 17 (*Starting Wednesday, October 2, 2024*)

Starting Wednesday, October 2, 2024, the Queen Street Station Chestnut Street exit will be CLOSED due to concrete replacement work at Queen Street Station. The following routes will detour: Route 5/Grandview Routes 16/Millersville Route 17/Columbia…

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RRTA Unveils BE NICE Customer Service Program

RRTA has unveiled our new BE NICE Customer Service Program – Better Expectations with New Improved Customer Experience.  RRTA is implementing a new customer service program for all our employees to re-focus our efforts in making sure our customers have the best experience they possibly can when they interact with our employees and use our services.  RRTA is also reemphasizing our Customer Code of Conduct which asks our riders to Ride with Respect and treat others as they would want to be treated.

RRTA Customer Code of Conduct

RRTA Employee Code of Conduct