Red Rose Access Phone Hour Change on Sundays
Effective Sunday, September 11, 2022, RRTA will no longer be taking calls for Red Rose Access services on Sundays. Office hours will be Monday through Friday from 7:30 a.m. to 5:30 p.m. and Saturday from 8:00 a.m. to 4:30 p.m. Please call our office at 717-291-1243 during these days and times to schedule appointments. If a customer needs to cancel a trip or check a ride on Sundays or non-business hours, please call Easton Coach at 717-396-1001, Option #2 for Dispatch.
If a customer requires an ADA trip for the next business day (pick-up & drop-off addresses must be within 3/4 miles of the regular RRTA Bus Routes) they can call and leave a message from 8:00 a.m. to 4:30 p.m. at 717-291-1243 to schedule an ADA trip. Any messages left prior to 8 a.m. or after 4:30 p.m. will not be scheduled. ADA trips will only be booked for the day after the holiday or Monday. Messages will be checked Sundays at 4:35 p.m.
Customers are required to leave the following information:
Date of Birth
Complete addresses for origin and destination
Appointment time & return time
If all the required information is not left in the message, the trip will not be booked for Monday.
Please be ready one hour prior to your requested appointment time.