RRTA is currently operating service on a SATURDAY SCHEDULE – Monday, May 11 through May 31, 2020

RRTA will have schedule modifications for certain routes.  See details below.

 No fares are being collected.  Riders are required to wear a mask.  Riders should only ride if the trip is essential.

RRTA Service will go back to Normal Schedules – Monday, June 1, 2020 – Except – Rt. 16, Rt. 20 & Rt. 21

On Monday, June 1, 2020, Red Rose Transit Authority (RRTA) will begin operating NORMAL bus service on all bus routes except three routes that will have slight modifications.

The following routes will have schedule modifications:

Route 16/Millersville

Route 20/Greenfield

Route 21/Gap

The Route 6/Downtown Lancaster Loop will continue not operate.

RRTA will continue, if able, a “Rear Door Entry Policy” for all routes.  All customers must board the bus from the rear door to help with social distancing from the driver.  Customers needing to use the kneeler will be allowed to use the front door, just ask the driver to activate the kneeler.

RRTA will continue to not collect fares at this time.  Free fares began Monday, March 23rd and will continue until further notice.

Due to Governor Wolf’s orders to “Stay At Home” and only travel for essential trips, RRTA requests that riders limit non-essential bus travel.  And all RRTA customers are required to wear a mask while riding RRTA buses.

Schedule Modifications for Monday, May 11, 2020 – May 31, 2020

The following routes will have schedule modifications effective Monday, May 11, 2020:

Route 5/Grandview –  Rt. 5 Modified Schedule 5-11-2020

Route 12/New Holland –   Rt. 12 Modified Schedule 5-11-2020

Route 17/ColumbiaRt. 17 Modified Schedule 5-11-2020.   Regular Saturday and Sunday Schedule

Route 18/ElizabethtownRt. 18 Modified Schedule 5-11-2020

Route 20/Greenfield –   Rt. 20 Modified Weekday and Saturday 5-11-2020 Revised Clarifies that the bus is not serving HACC and traveling Pitney Road.

All other routes will continue operating the Saturday service until further notice.

RRTA Requires Face Masks to Ride

Beginning Monday, April 20, 2020, all RRTA customers and employees will be required to wear face masks onboard RRTA buses and RRTA property.

Due to the order announced April 15, 2020 from the PA Dept. of Health, all customers and employees of essential businesses will now be required to wear masks.

Any RRTA customer who is not wearing a face mask will not be able to ride RRTA Bus Service.  This includes Red Rose Access shared-ride customers.

The order states people who can’t wear masks because of a medical condition will not be required to wear one and will be allowed to use RRTA services.

Any RRTA customer waiting for a bus at the RRTA Queen Street Station will need to be wearing a mask or they will be asked to leave the property.

RRTA continues to ask customers to only ride the bus service if it is an essential trip.  All non-essential trips are discouraged to help slow the spread of COVID-19.

RRTA Statement Regarding COVID-19 Case

On April 7, 2020, RRTA was informed that an RRTA Operator has tested positive for COVID-19.  The RRTA Operator last worked for the Lancaster bus service on Friday, March 27, 2020.   The employee is currently self-isolating at home in accordance with the guidelines established by the state health department and the U.S. Centers for Disease Control.  For reasons of privacy and confidentiality, RRTA is not sharing the name of the employee.

The RRTA Operator drove several trips on the Route 16/Millersville bus route on March 27, 2020.  RRTA advises any customer who has concerns about potential exposure follow the CDC guidelines and self-monitor for symptoms.  Anyone who begins to exhibit symptoms should contact their health care provider.  RRTA has notified other employees who may have had contact with the operator and instructed them on the steps they should take.

RRTA continues to take extraordinary measures during this crisis including increased sanitation of the RRTA buses, increased cleaning at Queen Street Station, providing gloves and spray bottles of disinfectant and paper towels on each vehicle and closing the public restrooms.  Per Governor Wolf’s recommendation for the public, RRTA has also asked RRTA riders to only ride if the trips are essential and encourage wearing masks when riding the buses.

RRTA is an essential business according to the Pennsylvania Department of Transportation and Department of Health, providing life-sustaining services for our community.  RRTA will continue to encourage all employees and riders to practice good hygiene, report any health change immediately, practice good social distancing and sanitation efforts in the workplace to minimize the risk of infection.

RRTA Encourages Riders to Wear Masks

Per Governor Wolf’s recommendation, RRTA is encouraging all passengers to wear a mask, bandana or scarf to cover your nose and mouth while riding RRTA buses.

RRTA Moves to Saturday Schedule effective Monday, March 30, 2020

Red Rose Transit bus service is now operating on a Saturday Schedule as of Monday, March 30, 2020.  Until further notice, all bus routes operating Monday through Saturday will follow the normal Saturday schedules.

Route 6/Downtown Loop (formerly the Trolley route) will not operate.

Route 12/New Holland: Normally the Route 12 does not serve Tyson Foods on Saturdays.  The 6:15 AM Outbound, 2:55 PM Inbound and the 6:00 PM Inbound trips will serve Tyson Foods.

The Route 17/Columbia: Normally the Route 17 does not travel into the Hempfield Industrial Park on Saturdays.  Now, Hempfield Industrial Park will be served on the Outbound Route 17, at 6:15 AM and 2:55 PM, from Queen Street Station.  Route 17 will also serve the Industrial Park Inbound on the 2:40 PM and 4:25 PM trips.

The Route 18/E-Town: Normally the Route 18 does not serve Nordstrom on Saturdays.  Now, both the 6:30 AM and the 1:10 PM trips will serve Nordstrom.  RRTA will also add at 5:20 PM trip but will not serve Nordstrom on this trip.Route 18 modified schedule 3-30-2020

The Route 20/Greenfield: will operate 5 trips starting Monday, March 30th.  Route 20 will operate a 5:20 AM, 6:30 AM, 7:15 AM, 3:15 PM and 4:15 PM leaving from Queen Street Station.  Route 20 Modified Schedule 3-30-2020

RRTA will continue to operate the normal Sunday schedule on Sundays.

Starting the week of March 30, 2020, RRTA’s Queen Street Station sales area will be closed on Saturdays and Sundays.  The sales area will continue to be open normal business hours, Monday through Friday, 8 a.m. to 5:30 p.m.  Queen Street Station Public Restrooms will remain closed until further notice.  RRTA requests customers practice “social distancing” while waiting for their bus routes.

RRTA continues, if able, a “Rear Door Entry Policy” for all routes.  All customers must board the bus from the rear door to help with social distancing from the driver.  If any customer does need assistance and needs to use the front door they will be allowed.  Please ask the driver to activate the kneeler.  Also, RRTA continues to not collect fares.  Free fares began Monday, March 23rd and will continue until further notice.

Due to COVID-19, and out of an abundance of caution for RRTA employees and the general public, RRTA requests that riders limit non-essential bus travel until further notice.

Rear Door Entry Change & Free Fares – Effective Monday, March 23rd

Beginning Monday, March 23, 2020, RRTA will implement a “Rear Door Entry Policy” for all routes. If anyone does need assistance and needs to use the front door they will be allowed.  Please ask the driver to activate the kneeler.

Also, on March 23, 2020, RRTA will not collect fares.  Free Fares will begin Monday, March 23rd and continue until further notice.

Helpful Links

Centers for Disease Control (CDC)


PA Dept. of Health

World Health Organization (WHO)

Past RRTA COVID-19 Communication

RRTA Operations Center Lobby Hours Revised – Posted April 1, 2020

Route 14/Rockvale Outlets –  WalMart Bus Stop Change – Posted March 31, 2020

RRTA Requests Riders Limit Non-Essential Bus Travel – Posted March 24, 2020

31 Day Customer Replacement Policy  – Posted March 23, 2020

RRTA Cleaning Practices – Posted March 11, 2020

Millersville University Service Suspended – Posted March 11, 2020