COVID-19 Page Updated – September 21, 2020

  Riders are required to wear a mask.  RRTA is now collecting fares.  Customers can board at the front door.

RRTA will return to regular service on Route 16/Millersville, Route 20/Greenfield and Route 21/ Gap on Monday, October 5, 2020.  The Route 6/Downtown Loop will also begin to operate again. 

RRTA Will Resume Collecting Fares on Monday, August 10, 2020

Starting Monday, August 10, 2020, RRTA will begin collecting fares on all RRTA bus routes.  RRTA suspended collecting fares on March 23rd and asked customers to follow a Rear Door Entry policy.  RRTA has now installed plastic shield barriers at the driver area on the bus for protection when customers board and pay.  Starting Monday, August 10, 2020 RRTA riders will be able to board the bus from the front door and exit from the rear door to help create a one-way entrance and exit flow to help with social distancing.  Customers in wheelchairs or who have mobility needs can enter and exit through the front door where the wheelchair ramp and kneeler are located.

RRTA continues to require all riders to wear masks when riding.

The Information Center at Queen Street Station will begin selling RRTA passes on Monday, August 3, 2020.  RRTA’s Information Center is open during normal hours, Monday through Friday, 8 a.m. to 5:30 p.m., and Saturday and Sunday from 8 a.m. to 4:30 p.m.


RRTA is providing Normal Service on all routes except Route 16, Route 20 & Route 21

Normal service resumed – Monday, June 1, 2020

On Monday, June 1, 2020, Red Rose Transit Authority (RRTA) began operating NORMAL bus service on all bus routes except three routes that have slight modifications.

The following routes have schedule modifications:

Route 16/Millersville

Route 20/Greenfield

Route 21/Gap

The Route 6/Downtown Lancaster Loop will continue not operate.

RRTA continues, if able, a “Rear Door Entry Policy” for all routes.  All customers must board the bus from the rear door to help with social distancing from the driver.  Customers needing to use the kneeler will be allowed to use the front door, just ask the driver to activate the kneeler.

RRTA continues to not collect fares at this time.  Free fares began Monday, March 23rd and will continue until further notice.

All RRTA customers are required to wear a mask while riding RRTA buses.

Weekend Hours to Resume at Queen Street Station’s Information Center – Saturday, June 13, 2020

Starting Saturday, June 13, 2020, The Information Center at Queen Street Station will resume regular weekend hours.  The Information Center will be open from 8 AM to 4:30 PM.  Staff will be available to answer any customer questions.  No pass sales will occur.

Rear Door Entry Change & Free Fares – Effective Monday, March 23rd

Beginning Monday, March 23, 2020, RRTA will implement a “Rear Door Entry Policy” for all routes. If anyone does need assistance and needs to use the front door they will be allowed.  Please ask the driver to activate the kneeler.

Also, on March 23, 2020, RRTA will not collect fares.  Free Fares will begin Monday, March 23rd and continue until further notice.

Past RRTA COVID-19 Communication

Schedule Modifications for Monday, May 11 – May 31, 2020  – Posted May 11, 2020

RRTA Requires Face Masks to Ride  – Posted April 20, 2020

RRTA Statement Regarding COVID-19 Case – Posted April 7, 2020

RRTA Encourages Riders to Wear Masks – Posted April 6, 2020

RRTA Moves to Saturday Schedule March 30, 2020 – Posted March 25, 2020

RRTA Operations Center Lobby Hours Revised – Posted April 1, 2020

Route 14/Rockvale Outlets –  WalMart Bus Stop Change – Posted March 31, 2020

RRTA Requests Riders Limit Non-Essential Bus Travel – Posted March 24, 2020

31 Day Customer Replacement Policy  – Posted March 23, 2020

RRTA Cleaning Practices – Posted March 11, 2020

Millersville University Service Suspended – Posted March 11, 2020

Helpful Links

Centers for Disease Control (CDC)


PA Dept. of Health

World Health Organization (WHO)